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Privacy Policy

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Privacy Policy

Last updated: July 3, 2026

Yacht Tender Inflatable ("we," "us," or "our") operates yachttenderinflatable.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase products from us. We are committed to protecting your privacy and complying with applicable data protection laws.

Information We Collect

Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Contact Information: Your name, email address, phone number, and shipping/billing address.
  • Order Information: Product selections, quantities, pricing, and order history.
  • Payment Information: Credit card details and billing information. Payment is processed securely through our payment processor (Shopify Payments). We do not store full credit card numbers on our servers.
  • Communication: Messages you send us through our contact form, email, or customer service channels.

Information Collected Automatically

When you browse our Site, we automatically collect:

  • Device and Browser Information: IP address, browser type and version, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, referring website, and click-through data.
  • Cookies: Small data files that remember your cart contents, preferences, and help us analyze traffic.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery notifications.
  • Respond to your inquiries and provide customer support.
  • Send transactional emails (order confirmations, shipping updates, delivery notifications).
  • Improve our Site, products, and services based on your feedback and usage patterns.
  • Prevent fraud, detect security issues, and protect against malicious activity.
  • Comply with legal obligations and enforce our terms and policies.

We do not sell your personal information to third parties. We do not share your data for marketing purposes with third parties.

Cookies

Our Site uses cookies to:

  • Maintain your shopping cart between sessions.
  • Remember your preferences and settings.
  • Analyze traffic and site performance anonymously.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality, such as cart persistence between visits.

Third-Party Services

We use the following third-party services that may collect information:

  • Shopify: Our e-commerce platform that processes orders and payments.
  • Google Analytics: For anonymous traffic analysis (if enabled).
  • Shipping Carriers: To deliver your orders and provide tracking information.

These third parties have their own privacy policies governing how they use your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission, secure payment processing through Shopify Payments, and restricted access to customer data. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@poolheaterpump.com or call +1 (510) 880-3357. We respond to all requests within 7 business days.

Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: